Controlink Systems LLC in the NEWS!
Customer
Service is a priority at Controlink Systems LLC
and our customers experience it!
- "I would
like to thank you for all the help on
getting the Machine Link™ to work
on our CNC's. I have been in business for
37 years and thought dedication and
loyalty was lost. You have proven me
wrong. I have bought software for $7,000
and did not get the dedication I received
from you. What was even more amazing, it
was the machine parameters that were the
problem and not the software, and knowing
this, you constantly tried to get
information from the manufacturer of the
control and helped me until I got it to
work. Again, I would like to thank you
for the Machine Link™ program,
which works great and at a great
price."
(Richard DiFederico Sr., Hale Screw
Machine Inc., Oakville, CT)
- "Machine
Link™is easy to use, was easy to
setup, and worked the first time with no
problems and I don't even know how to
operate Windows. It is far superior to
any other communication software I have
ever tried. I love it!"
(Ken Havard, Kajohn Oil Tools, Houston,
TX)
- "This is
the first software that I ever bought
that worked first time out with no
problems. Five minutes after install, we
were sending and saving programs - it
solved all the problems we had with our
old DNC package."
(Mark Ruberg, Jay Tool Manufacturing and
Design, Miamitown, OH)
- "I
purchased your software Machine
Link™ to use in our business. The
goal was to get our Amada 245 Turret
Punching Press to communicate with a PC
in order to transfer and store program
files. We bought the machine used and had
never established communications with it.
And, we had very little documentation
showing how to proceed. The support you
gave us in order to get the system to
work was unmatched. Never before have we
seen such dedication to solving a
customer's problem, and there were many.
We are very grateful for the service and
effort put forth by you and your
company."
(Robert Warner, Sharn Enterprises, Inc.,
Mokena, IL)
- "Machine
Link™ was easy to setup and we were
able to quickly back-up all of our CNC
program files from 46 different machine
tools. We also, within minutes,
established successful communications to
a machine we had never spoken with
before. It works great!"
(Richard Recker, Busche Enterprises,
Albion, IN)
- "Machine
Link™ is great! It's reliable and
very easy to use. We manufacture high
precision molds and use Machine
Link™ to download very large files.
We have never had a problem with
it."
(Chris Wiesmann, F.N. Sheppard and Co.,
Erlanger, KY)
- "We are
a small machine shop with 30+ CNC machine
tools that have 10 different control
types. It had become quite an ordeal with
40 machine operators, some with little or
no computer skills, just getting the
right program to the right machine.
Machine Link™ was just what we
needed - a communication program that was
affordable, yet user friendly, and robust
enough to communicate with all the
different machine tool types."
(Scott Cooper, Snavely's Machine, Wabash,
IN)
- "Machine
Link™ is a time saver. It has
changed my programming from sometimes
taking a whole day to about 10 minutes.
Instead of editing at the control, I now
can quickly combine or modify existing
programs to create new ones and then send
them right back. Machine Link™ just
makes programming quicker."
(Doug Davidson, Willard Industries,
Cincinnati, OH)
- "Machine
Link™ really works well. We use its
'Search and Replace' capabilities
virtually everyday. We can download a
program from the control, make some quick
changes, then send it right back."
(Royce Burton, Royce Co., Lebanon, OH)
- "Our
daily activities in the Machine Shop have
definitely become more manageable since
installing Machine Link™. Machine
Link™ has helped us to improve
accuracy of records along with increased
machine utilization. The bottom line is
to say that we have overcome some big,
big obstacles in our day to day shop
operation. Machine uptime is better,
along with the improvements in
controlling the process. Thanks again for
your interest and support in this
project."
(Steve Lisano, Combi Packaging Systems
LLC, Canton, OH)
- "We use
Machine Link™ everyday to send and
receive files from our Mazak, Okuma,
Fadal, and Partner (Milltronics)
controls. Guy Hughes of Controlink
Systems made it possible for us to send
and receive Mazatrol formatted
conversational files directly over the
serial port. Now all of our CNC files are
safely stored on the shop computer and we
don't need the little Mazak "blue
toaster" anymore!"
(Mike Hamonds, M-Tech Machine Products,
Harrison, OH)
- "Machine
Link has significantly improved our
productivity. We are now spending seconds
doing what took us about thirty minutes
before, since we had to manually enter
each program. Plus, Machine Link is so
easy to use that anybody in the shop can
use it with minimal training."
(Greg Scheldberg, Sharn Enterprises,
Inc., Mokena, IL)
- "Our
group is responsible for five different
types of numerically controlled grinding
machines that are used in machining
research. Although programs can be
directly entered and edited at the
controller consoles, it is much easier to
create, edit, and store programs on a PC
and then upload them to the controllers
as needed. Before we had Machine
Link™, we had to deal with five
different communications programs, each
of which was very temperamental. Machine
Link™ gives us a consistent
communications interface with each of our
controllers and is very easy to use. It
has saved us countless hours of
frustration."
(Sam McSpadden, ORNL, Oak Ridge, TN)
- "All
three CNC mills are now on the Machine
Link™ system allowing us to
retrieve to and from each machine. The
computer that you helped us install is
now linked to the office allowing files
to be backed-up electronically. This will
allow us to be more certain that no
records will be lost due to bad floppy
disks."
(John A. Crish, Combi Packaging Systems
LLC, Canton, OH)
- "With
the new system, the operator doesn't have
to load any additional software or type
in any numbers. For instance, one program
is O5014342.PTP. An operator can easily
make a mistake when he or she enters
those characters. With Machine
Link™ the number of steps in the
process is decreased and the chance for
error is reduced."
(Roscoe Chaney, Timken Co., Canton, OH)
- "Managing
file names for our Partner mill (equipped
with a Milltronic control) is no longer a
problem. Previously file names were
limited to 4 numerical numbers, whereas
today we are able to save each job
programmed using our current engineering
print numbering system. This added
feature has removed a nightmare. Before
we would open the conversational file
using the 4 digit number; often to find
that the job we were retrieving was
something different."
(Richard Hughes, Combi Packaging Systems
LLC, Canton, OH)
- "Machine
Link™ PLUS has yielded a definite
cost savings. It is now much easier to
plan jobs and it's a definite benefit for
us being able to send to three or more
machines at the same time. We have two
shop computers each with a copy of
Machine Link™ PLUS - one has direct
connections to four vertical mills and
other feeds six different CNC lathes. The
operators in the shop really like using
it."
(Richard Stevens, Tech Tool Inc., Tipp
City, OH)
- "Thank
you so much for your great support and
Machine Link™ software. I had spent
many frustrating hours trying to send
files to my Bridgeport without success. I
even paid a Bridgeport representative who
was unable to make the link. You and your
software made it happen quickly and
effortlessly. I highly recommend this
product to anyone who has experienced the
same situation."
(Steve Clayton, Clayton Guitar Picks,
(Steve Clayton, Inc.) Talent, OR)
- "I
appreciated your willingness to help out
with my issue, and please feel free to
give any prospective clients my contact
info as I am more than willing to let
people know how well your product works
and the fantastic service you
provide."
(Matt Kaufmann, Precision Metalcraft,
Inc., Winnipeg, MB)
- "I wish
to let you know that we are absolutely
thrilled with your Machine Link™
system! It has proven itself as an
incredibly reliable, efficient, and cost
effective system that's a snap to use.
This, coupled with the outstanding
customer service we received, made doing
business with you an absolute pleasure.
Thanks again, Controlink Systems!"
(Jim Crain, Jotco Inc., Cincinnati, OH)
- "Your
DNC software worked absolutely great on
my fanuc controlled lathe. I have to tell
you if I had bought your software a month
ago I would have saved 40+ hours screwing
around with hyperterminal and NC lite.
Thanks."
(Gene Newcomb, Custom Die and
Manufacturing, Oklahoma City, OK)
- "We
spent almost two months of trial and
error trying to talk to our CNC milling
machine and it was a pain. Then we found
Machine Link™ and contacted their
technical support. In about an hour and a
half, they helped us successfully
communicate with the machine. They
answered all of our questions promptly
and made it easy to understand. As a
15-year machinist, their program was easy
to learn and use. Personally, Cutting
Edge Machine would give Controlink
Systems an A+!"
(Kyle and Tom Parrott, Cutting Edge
Machine, Menominee, MI)
- "Great
American Equipment has found an excellent
CNC Communication Software and wanted to
pass it along to our customers. We use it
here on our machines and are very happy
with the product."
(Kevin Murphy, Great American Equipment
Company, Cincinnati, OH)
Feedback
from e-mailers
- Very friendly
people, great product. The best.
- WOW! This
software is by FAR the finest! What
incredible support! Thanks, Guy!
- This software
is absolutely the greatest. I wish I
bought it sooner!
- These people
are so amazing. Super fast and their help
doesn't end with purchase.
- Your software
has us trucking along where before we
were crawling. Thanks again!
- Great DNC
software. Works great with my OKUMA
5020L, Great tech support.
- Smooth
transaction, software works great. Thank
you!
- Great
transaction! Recommended highly!
- Software is
very user friendly and full of features
for the price.
- Software
worked well, tech support was great, very
easy to do business with.
- Good
software! Works well! Easy set up!
Customer service is excellent!
- Great
customer service and great product!
Excellent! Thanks!
- Awesome! I
met Guy and he is a great, friendly guy.
Would buy from again.
- Great, easy
to set up and use - Highly recommended.
- Excellent,
excellent, excellent, excellent service
and support.
- Great
product, first class service, highly
recommended.
- Great product
- excellent shipping - Thanks very much!
- Guy is always
the greatest help! Back-up support after
sale, too!
- Fast
shipping, great product! Quality service!
- Great product
- Very honest - Thanks very much!
- Great
software. Very easy to use and Seller is
very helpful.
- Great
product! A+
- Full on
professional company. Excellent
follow-up.
- Worked as
advertised, shipped as promised, good
support, very happy.
- Good purchase
from good people.
- Excellent to
work with, and sells an excellent
product!
- Great product
and great communication. Very helpful.
Thank you!
- Great
product! Fast delivery!
- Excellent
product and flawless support!
- Very good
software! Very helpful getting me
started! Thanks!
- Great
service, excellent help installing, super
product, great value.
- Nice people
to deal with.
- Great product
fast shipping.
- Very willing
to help. Works well. Thank you.
- Great company
to do business with, return customer!
- Great product
- Great help!
- Very
responsive! Good value!
- Awesome
service!

Controlink
Systems LLC
24545 Lela Dr., Lawrenceburg, IN 47025
812.637.6800, fax 6801, or 800.838.3479
e-mail: link@controlinksystems.com
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